Where can I download my purchased track.




 

Monk Productions
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1/9/2011 4:09:46 PM

I purchased a track and it gave me an order number and sent a confirmation number, but I can't for the life of me find where to download my song. Please Help!
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Stephen Vidano
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2/1/2011 7:21:45 AM

Monk Productions,

I'm glad you were finally able to find your tune.  I'm just responding to this post in case others have the same issue and end up searching this forum.  

This issue is definitely confusing and is one of the things we are working on changing.

Currently when you purchase a tune you are taken to an "Order Information / Confirmation" page.  This page shows "Amount Paid", "Total Available Downloads" as well as "Download Expiration Date."

Here's the important part: Underneath all of this at the bottom of the list IN ORANGE you will see a line that says "Download The Product."  To the RIGHT of that line you will see the name of the tune/track that you purchased in GREY.  CLICK ON THAT TUNE.  Your song will start downloading.

We are working on making this much more obvious.

Sorry about the confusion everyone.

Thanks.

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