Refund, Cancellation & Shipping Policies


What is Tune Society?:

Tune Society is an online (web based) consignment store that provides royalty free digital music files (and the royalty free media licensing associated with those files) to producers / anyone who wants to license music for their media. Tune Society provides the license along with the digital music file to the purchaser via the web. The purchaser is not "buying" the song. They are buying the royalty free license to the song and downloading the song to use for their media internationally, in perpetuity, with no distribution limitations. The purchaser does not own the songs. They may not "resell" the songs to another user, and they may not transfer or sell their license to the song to another person or entity. But the buyer may use the songs they purchase from Tune Society for whatever media or product they want for the rest of their life with no restrictions on distribution or geographic placement.


Customer Service Contact Information:

Customer service contact for Tune Society is provided via two different ways. The first option is to call the Tune Society customer service phone number at 719-359-4819. The second way to contact Tune Society customer support is via email, by clicking the "Contact" link at the bottom of our website. The user will be directed to a "contact" form on the Tune Society website so that they may describe the issue and/or question they have. The form will be sent to Tune Society via email. Tune Society will then respond to the customer email with in 24 hours.


Return Policy:

Tune Society sells digital music files and licenses associated with those digital music files. Once a digital music file is purchased, licensed and downloaded the sale is final and a return, refund and/or cancellation is not available. 


Refund Policy:

Once a digital music file is purchased, licensed and downloaded the sale is final and a return, refund and/or cancellation is not available. However, if a customer purchases a digital music file (along with the royalty free license associated with that music file) but is unable to download the file successfully, and Tune Society has verified that the digital file has not been received or downloaded by the customer, then Tune Society will provide a full refund for the purchase and license of the digital music file to the customer with in 5 business days.


Cancellation Policy:

Once a digital music file is purchased, licensed and downloaded the sale is final and a return, refund and/or cancellation is not available. However, if a customer purchases a digital music file (along with the royalty free license associated with that music file) but is unable to download the file successfully, or decides they no longer want the digital music file before they receive/download the music file, and Tune Society has verified that the digital file has not been received or downloaded by the customer, then Tune Society will provide a full refund for the purchase and license of the digital music file to the customer with in 5 business days.


Price List:

All digital music files are priced at one of three prices: $29.99, $59.99 or $99.99. These prices are the only three pricing levels on TuneSociety.com.


Delivery & Shipping Policy:

Tune Society delivers ALL of it's products and merchandise (digital music files and associated licenses) via the internet. Tune Society DOES NOT deliver digital music files (or the associated licenses) via any other method or delivery system. Tune Society will deliver all of it's merchandise via the internet to any persons or entity in the world that has the technological equipment, bandwidth and capabilities to receive such digital music files. If a customer does not have the technological equipment, bandwidth and capabilities to download and receive a digital music file (and the license that is associated with that digital music file), then the customer will not receive the merchandise any other way. A customer may immediately apply for a cancellation and refund. Tune Society will respond by canceling the order and refunding the customer's order by adhering to Tune Society's cancellation and refund policies.